Contact us 24/7
Enjoy FREE PRIORITY SHIPPING in all orders, plus free exchanges.
Contact us 24/7
Enjoy FREE PRIORITY SHIPPING in all orders, plus free exchanges.

TERMS AND CONDITIONS

GENERAL

If an item you prefer does not have a pictured displayed on our online store, please email us in regards to your style and colour preference. We aim to keep all our pre-orders efficient for original expected delivery dates Autumn/Winter 20/21 Collection. The beauty of pre-orders, it’s unlikely we will never have a size, colour or style out of stock, unless the collection is a prior collection.

Our prices online may be changed at any given time. It’s unlikely a product listed at an incorrect price , in this case we will cancel the order placed and issue a full 100% refund of the price paid.

During conversion rates/prices with another currency and when an item is charged during checkout there is a possible tiny price variation of between 1%-5% that may occur. Due to fluctuating exchange rates, credit card company charges and online payment charges will experience these price variations.

Once the product order is purchased online our store, Julia Di Lorenzo takes no responsibility for extra charges incurred at customer receivers end, as this may vary depending on rules of each country in regards to customs duty for tax on goods.